The mobile phones are often used in human beings life nowadays. They were invented to ease communication between people. Since their invention, there have been drastic changes in the telecommunication sector where various machines are adopted to help in the general communication process. Phones are now used for both commercial and personal use unlike in the past where phones were mainly used in personal communication. Companies and business organization are now using phone services in their daily activities of the business with the aim of maximizing profits. This tool is now used by the various business organization in their processes. This is a machine designed to help a business process incoming calls from their customers or other interested parties. It is cost effective and brings various advantages to the business in general.
It creates efficiency in an organization which include both the cost and the productivity. It helps in improving the general efficiency level of an organization as it helps the organization achieve its goals and maximize its profits. Through the use of a phone answering machine, the cost involved in hiring a receptionist to receive all incoming calls is eliminated. This helps the organization save some of their expenditure which in turns lead to greater profits. The small organizations have fewer business operations thus the use of these machines helps them cut the cost that could have been incurred when they hire receptionist to handle these small number of calls. The running of these enterprises is enhanced by cutting the unnecessary costs that could be involved in hiring receptionist. The time taken before a response is given is shorter when using these machines. Fast decision making is enhanced which can, in turn, lead to the in faster business operations.
These organizations are not likely to miss any calls from their clients. When clients or other interested parties make calls to these organizations there is always someone to answer their phone calls no matter the time that the call is made. If the calls are business oriented and the receptionist fails to attend to them it can lead to loss of business of a business organization. All calls are attended to respectively and an appropriate response is given.
It gives the organization the freedom in their operations. The company managerial are able to run these businesses efficiently without worrying about missed calls in those circumstances that they are absent from their workplace.
In this size is described as the number of costumes that a business can handle at any given time. These phone answering machines can be used to determine the number of customers the business can handle. This can be used to determine the general capabilities and the size of a firm.